# AccountScope Vendor Continuity Statement

## 1. Scope and Commitment
This Vendor Continuity Statement details the software safeguards, service escrow frameworks, and operational redundancies established by AccountScope to protect our enterprise customers from single-point-of-failure vulnerabilities, vendor insolvency, or sudden operational disruptions.

## 2. Infrastructure Redundancy
AccountScope's production services are built on highly resilient, automated serverless and microservices infrastructure:
* **API Redundancy**: The AccountScope Intelligence API is deployed across serverless edge nodes, ensuring automatic load balancing and scaling.
* **Serverless Compute Failover**: If an application instance fails, new instances are automatically provisioned and routed within milliseconds.
* **Database Mirroring**: High-availability database replication is active 24/7 across multiple isolated availability zones in the AWS London region.

## 3. Code Escrow & Source Availability
To reassure enterprise procurement officers and risk committees of long-term accessibility:
* **Escrow Options**: AccountScope supports custom software escrow arrangements for enterprise tier clients. Under these agreements, our verified source code, build scripts, database schemas, and documentation are deposited with a neutral third-party escrow agent.
* **Release Triggers**: The source code is contractually designated to be released to the enterprise client in specific trigger events, including:
  * Declaration of corporate bankruptcy or insolvency by AccountScope.
  * Sudden cessation of business operations or support services without a successor entity.
  * Unresolved material breach of SLA uptime commitments for more than 30 consecutive days.

## 4. Run-in-Place Rights
Upon a designated escrow release trigger, enterprise clients are granted an perpetual, non-exclusive, royalty-free licence to compile, deploy, run, and modify the AccountScope software internally. This ensures the client's forensic teams and legal practitioners can continue using the platform on their own infrastructure (VPC, private cloud, or local servers) indefinitely.

## 5. Maintenance and Support Escalate
All service level agreements (SLAs), ticket response protocols, and escalation pathways are contractually guaranteed to remain in effect. Our support systems utilize distributed team schedules to guarantee response timelines regardless of localized staff disruptions.